Microsoft will start upgrading CRM Online accounts in November to update R4

“As part of Microsoft’s commitment to ongoing innovation and customer success, we are set to deliver our next Microsoft Dynamics CRM Online service update in November 2009. This update will provide your organization with increased business benefits that accelerate time to value in areas such as:

• Access to Microsoft Dynamics CRM Online through a range of mobile devices
• In-page help and how-to guidance to provide an even richer experience for new users
• The ability to add additional storage capacity to accommodate even larger customer databases
• The introduction of a Home Page dashboard that gives improved visibility into data through embedded charts
• A new release of Microsoft Dynamics CRM Online for Outlook with improved performance and usability
• Enhanced data import capabilities through an updated import wizard experience

We will begin upgrading existing organizations in early November.”

We are looking forward to several key items included in this update:

• CRM Mobile Express now available for CRM Online – This allows users to access CRM Online from mobile devices
• Dashboards - Previously custom dashboarding was pretty technical to develop, R4 will make this much easier
• Updated Outlook client – This new client will have significant performance improvements
• Improved data import – Will make it easier to push data into CRM Online

For more information please contact us.

Eligible Salesforce.com and Oracle CRM On Demand customers can receive six months of Microsoft Dynamics CRM Online at no charge.

• Subscriptions must be activated by December 31, 2009.
• Minimum of 5 users
• Maximum of 2 times the number of seats subscribed to via qualifying competing products
• After 6 months, subscription price is $44/user/month
• Contract term is 12 months
• Offer only applicable to Microsoft Dynamics CRM Online
• Offer only available in the US & Canada
• Eligible customers must be currently paid subscribers to Salesforce.com or Oracle CRM on Demand switching to Microsoft Dynamics CRM Online and must show valid proof of Salesforce.com or Oracle CRM On Demand subscription to participate

Contact us for more information or for a demonstration of Microsoft CRM Online.