Have you seen Microsoft Office Communications Server (aka OCS)? OCS is a suite of applications that integrate with Microsoft Exchange Server and offer Unified Communications functionality. Watch a video on our web site: http://www.beringer.net/ocs.aspx 

The OCS suite offers:

Outlook Voice Access – Allows users to interact with Outlook/Exchange using a telephone. Users can listen to, reply to, create and forward email messages. They can also listen to or change calendar information.

Presence – Allows a user to determine another users’ availability to communicate via a given method. Presence is determined by several factors including the users’ Outlook calendar, status of their phone and other factors. Presence is displayed in several applications such as Outlook, IM client, Microsoft CRM, the OCS client and other applications.

Instant Messaging – OCS provides a private Instant Messaging system for businesses. This platform can be used for internal and/or external communications and integrates with Microsoft Outlook. IM conversations are displayed in Outlook similarly to email and can be archived.

Conferencing – Users can conduct telephone conferences using OCS. The OCS client software allows users to schedule conference calls and manage invitations. 

Live Meeting – Allows you to hold online meetings and present your PC screen to the attendees of the meeting. There is a scheduling plug-in for Outlook that let’s presenters schedule meetings and manage attendees.

Enterprise Voice – OCS offers VoIP functionality allowing integration of voice with email, calendaring, instant messaging and conferencing. OCS can integrate with existing PBX systems allowing you to implement OCS without replacing your current phone system. Key features of OCS Enterprise Voice include anywhere access, single number reach, team calling and more.

Watch a video demonstration on our web site: http://www.beringer.net/ocs.aspx

Beringer Associates now offers an application that fully migrates Microsoft CRM data with NO TECHNICAL EXPERTISE REQUIRED! There are tools out there to allow you to migrate Microsoft CRM data, the problem is that they all require technical expertise and a lot of time. Our application is point and click with only 4 fields and a Go button.

This tool migrates data from:

• One Online organization to another
• From CRM Online to On Premise
• From CRM On Premise to Online

We developed this application to solve a challenge with a very large CRM Online customer that was presented to us by Microsoft - how to migrate them from a CRM Online Pro org. to a Pro Plus org. We evaluated all the tools available to do this and decided that we needed a tool that would not only migrate the data, but all the metadata as well. This has been used to convert this large customer and worked flawlessly.

This application reads the metadata from the source system and automatically recreates the schema in the destination system. It completely recreates the schema including custom fields, custom entities, etc. It will then completely migrate the actual data from the source system to the destination system. The application fully logs all actions as well. Furthermore it allows you to choose specific date ranges of data (based on last modified date) to migrate so you can easily perform a test migration while the source system is still in use. After the data is verified in the destination system you can run a “catch up” to grab data since the original migration. This assures there is no downtime for the customer and a seamless transition.

The best part is that it is point and click, literally. No setup, no field mapping and certainly no programming. Simply specify the source system URL and the destination system URL and click GO!

We are offering this in a software as  a service model. Partners/Resellers are eligable for a 30% discount.

Contact us if you would like more information.

As the economic environment continues to fluctuate, many distributors are asking themselves what strategies they can pursue to bring tangible business benefits while considering the current economic conditions. 

In a growth economy, businesses typically work hard to expand their customer base and spend aggressively to stoke the growth engine. When money is tight however, existing customer relationships grow in importance as organizations seek a cost-effective way to nurture business expansion.

While there is no magic pill, customer relationship management (CRM) solutions can provide the foundation for sustainable growth and enable organizations to not just survive but thrive in these uncertain times. 

Additionally businesses that position themselves now will have the tools in place to take full advantage as the economic climate improves. 

We specialize in helping distribution businesses adopt CRM technology to improve their sales, marketing and customer service operations. We offer a highly tailored version of Microsoft Dynamics CRM built specifically for distribution businesses. This solution helps solve many of the challenges that exist when not using a centralized sales, marketing and customer service system. 

Join us for a one hour web based demonstration and see how Microsoft CRM can help your business operate more efficiently and sustain growth in this uncertain economic climate. All attendees will receive a copy of “Customer Relationship Management – The Winning Strategy in a Challenging Economy” 

Registration: 

Go to www.clicktoattend.com

Use Event Code: 142253 

You can also register by calling us at 800-796-4854 or by sending an email to info@beringer.net.

Microsoft has released an adapter that integrates Microsoft Dynamics Great Plains with Microsoft CRM. This tool provides integration between CRM and GP to better manage data and data flow. When changes are made to one system the adapter can update the other system. As an example, if a customer’s address is updated in Microsoft Dynamics GP the adapter can automatically update the customer’s address in Microsoft Dynamics CRM, or vice-versa. Or if an invoice is created in Dynamics GP the adapter can add the invoice to the customer’s account in Dynamics CRM.

Best part is that this adapter is FREE!

Contact Us if you are interested in more information on this adapter